We will follow your company guidelines and culture to mimic how you work with the end client. You have full control of how much communication we have with the end client and all of the communication will be done in Jira (bug tracking tool) and maybe via e-mail (white labeled email you will provide). In order for us to do our work we only need the tasks to be tracked on Jira so it’s up to you if you include other communication methods.

Your client is with you because of your agency’s creative, strategic and domain knowledge. You’ve built and invested in a relationship to provide them with digital solutions to their brand. We are not an agency, we are a technical solutions company. In addition, you will have several legal recourses such as NDAs and contracts to safeguard your investment. Finally, you control how we communicate with your client. All communication will be done in Jira (bug tracking tool) and via e-mail (white labeled email you will provide).

It will be easier but you will end up losing your client and any future work that comes with them. Maintenance work helps preserve the relationship with the customer. It also demonstrates that your agency is reliable and willing to support the work you do for the client.

We guarantee a 24 hours response time.

With tools like LINT coupled with our QA analysts we can guarantee the code quality and consistency will be the same as yours.

Prior to starting any work we will do a analysis of the site and will QA it so we can determine if we’re the right fit. All of it being Risk Free.

The big difference is that when you hire us you just don’t hire one dev, you hire a whole team dedicated to site maintenance with QA capability.

In our site analysis we will determine if we can achieve this without any help from you. Risk Free.

For each project we create a bug tracking instance with your branding on it so that the client can enter bugs, changes or new features. Here’s where you will approve each item before our dev team takes on them.